Diggermate
Diggermate is a franchise business specialising in the hiring of mini excavators and other machinery across Australia and New Zealand, with over 40 franchise locations and 7 different machinery asset types.
read moreFleet Tracking & Telematics For Delivery Trucks & Couriers
As the world becomes more connected and competitive, courier and delivery business operators need to achieve a fine balance between high quality customer service, delivery timelines and controlling operational expenses. Fleetware’s GPS Courier Tracking and Telematics can be used alongside our driver-focused app to provide courier delivery fleets with an automated, end-to-end solution for managing all field activities and enhancing customer satisfaction.
Our fleet delivery tracking solutions help you to control your operational expenses, optimise every aspect of your courier delivery fleet, keep track of every delivery and keep your customers informed with real-time, accurate communications. Our courier and delivery tracking systems also enable you to make the best decisions about your fleet and driver performance.
Key Benefits For Courier & Delivery Fleets
Fleetware’s GPS tracking and telematics can be used alongside a driver-focused app to provide service delivery fleets with an automated, end-to-end solution for managing field activities, enhancing customer satisfaction reducing costs and enhancing vehicle utilisation. You’ll also benefit from real-time notifications, reporting and analytics.
Improve Customer Satisfaction
Our GPS tracking systems help you to streamline your workflow, from route planning to proof of delivery, all in one integrated platform. The resulting efficient process means more jobs completed on time and more satisfied customers.
Maximise Vehicle Utilisation
Ensure your courier fleet is running at optimum performance. Fleetware’s easy-to-use intelligence tools give fleet managers the data and insights necessary to plan maintenance schedules to ensure optimum performance from vehicles. You can also set up alerts on any issues before they become costly headaches.
Reduce Costs
Our GPS tracking systems help you to cut down on fuel costs by proactively planning routes, cutting distance travelled and reducing hours driven per week. It also enables you to plan deliveries efficiently by covering all areas in order. Not only that, you’ll receive alerts when over-idling occurs so the driver can be contacted and moved on to the next job.
Improve Customer Satisfaction
Improve Customer Satisfaction
Our GPS tracking systems help you to streamline your workflow, from route planning to proof of delivery, all in one integrated platform. The resulting efficient process means more jobs completed on time and more satisfied customers.
Maximise Vehicle Utilisation
Maximise Vehicle Utilisation
Ensure your courier fleet is running at optimum performance. Fleetware’s easy-to-use intelligence tools give fleet managers the data and insights necessary to plan maintenance schedules to ensure optimum performance from vehicles. You can also set up alerts on any issues before they become costly headaches.
Reduce Costs
Reduce Costs
Our GPS tracking systems help you to cut down on fuel costs by proactively planning routes, cutting distance travelled and reducing hours driven per week. It also enables you to plan deliveries efficiently by covering all areas in order. Not only that, you’ll receive alerts when over-idling occurs so the driver can be contacted and moved on to the next job.
Specific Features For Courier & Delivery Fleets
Our system helps you to control your operational expenses. Orders can be imported manually or integrated with your ERP software. Staff at your base then assign jobs to vehicles and our platform will automatically calculate the optimal route based on your criteria and preferences.
Fleetware’s systems allow you to keep track of every delivery. You can monitor your deliveries in real-time and overcome issues by chatting to drivers via SMS or phone call. Drivers can also complete deliveries and add photos and comments via the driver app, making follow-up queries from customers easy to address.
Keep your customers informed and satisfied with real-time, accurate communications. Fleetware’s systems can be set up to send automatic, customisable notifications to customers via SMS and email when deliveries are nearing destination and complete.
Reporting and analytics enable you to make the best decisions about your fleet and driver performance. Our systems allow you to run customisable reports on orders and routes and export them in PDF or spreadsheet format.
Order Management & Route Planning
Our system helps you to control your operational expenses. Orders can be imported manually or integrated with your ERP software. Staff at your base then assign jobs to vehicles and our platform will automatically calculate the optimal route based on your criteria and preferences.
Delivery Monitoring & Fulfilment
Fleetware’s systems allow you to keep track of every delivery. You can monitor your deliveries in real-time and overcome issues by chatting to drivers via SMS or phone call. Drivers can also complete deliveries and add photos and comments via the driver app, making follow-up queries from customers easy to address.
Real-Time Notifications
Keep your customers informed and satisfied with real-time, accurate communications. Fleetware’s systems can be set up to send automatic, customisable notifications to customers via SMS and email when deliveries are nearing destination and complete.
Reporting & Analytics
Reporting and analytics enable you to make the best decisions about your fleet and driver performance. Our systems allow you to run customisable reports on orders and routes and export them in PDF or spreadsheet format.
90 Day Satisfaction Guarantee
We are so confident that you will love us that we offer a 90 day satisfaction guarantee on all of our tracking and telematics solutions. If you are not 100% satisfied with our solution and our service we’ll refund your money. It’s as simple as that. T&C’s apply.
How Does It Work
Our wide array of solutions can solve your tracking needs, no matter the industry or business requirement.
Supported Vehicle Models
We stock a wide range of high-quality hardware that is suitable for both light and heavy vehicle models; from easy-install plug-and-play devices, through to hardwired devices with CAN Bus support. Whatever vehicle type or model your business uses, we’ve got a solution. Fleetware can also assist with the installation of any of our hardware using our preferred installation partners.
Frequently Asked Questions
Our business spends a lot of time planning delivery routes. Surely there is an easier way?
You’re right, there is. Our add-on Logistics module combines planning, distribution, route optimisation and delivery confirmation. The most efficient route for your deliveries is calculated automatically based on preferences you select, saving you a significant amount of time. You can even set up automatic notifications to customers, and integrate your ordering system using our API.
How can I maximise vehicle availability?
Using telematics, you can ensure your vehicles are kept as available as possible through scheduled and predictive maintenance. Scheduled maintenance is where you can set required maintenance at a scheduled interval, whether it be time, mileage or engine hours. Predictive maintenance is where certain hardware can be used in conjunction with a telematics device to capture actual equipment conditions to forecast when a repair may be required.
What is the best way to improve driver behaviour and safety?
Installing a telematics device allows you to record many aspects of a driver’s behaviour including speeding, harsh acceleration, harsh braking and harsh cornering. This information can then be collated into a scorecard which can be used to incentivise or penalise drivers, and coach them on their driving habits.
Get Your Fleet On The Map
At Fleetware we understand that every business has a different set of needs, with unique challenges and requirements. Contact us today to learn more about how we can provide a solution tailored specifically to what’s important for you and your business.
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